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Shipping
Do you offer expedited shipping?
We now offer expedited shipping in the US! For an additional cost you can choose Express shipping at checkout. Your order is guaranteed to ship within two days.
When will my order ship?
Please allow 1-2 business days for order processing. Orders Ship M-F. Orders placed before 12pm EST, will typically ship within 1 business day, unless an item is on backorder:
For more Bluetooth Connected Baby Rockerinformation, please contact us. We will provide professional answers.
Returns
If for any reason, you are not 100% satisfied with your purchase, you may send it back and request a full refund within 45 days of delivery.
You can initiate a return by contacting Nanit customer care at or by calling 1-866-MYNANIT (1-866-696-) to initiate the RMA process.
If returning a camera product, you will be provided with a pre-paid shipping label, the cost of which will be deducted from your refund. The returned product(s) must be received by Nanit within 10 days of obtaining your RMA number.
Alternately, if you wish to ship your Nanit camera back to us via other means, contact Nanit customer care at to initiate the RMA process. Orders shipped back in this way will be subject to a $10 restocking fee. The returned product(s) must be received by Nanit within 10 days of obtaining your RMA number. For returns on other, non-camera products, including all Breathing Wear products, your credit card will be charged a $7.50 return shipping fee for each product package received.
In order for your refund to be processed, please be aware of the following:
** Please note that Nanit reserves the right to change these policies at any time without notice.
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