Getting started with Pirate Ship is so easy, you can do it with two eyepatches on '
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This quick guide outlines everything you need to sign up and start purchasing labels for your packages at the cheapest possible rates.
Pirate Ship's software is available only through the cloud, so you don't need to download anything. Since our software is cloud-based, you can access it anywhere with an internet connection. Your home, your office, the hotel lobby'it's all fair game!
You can access Pirate Ship's website through a computer or a mobile device. All you need to do is log in to www.pirateship.com and you'll be able to buy labels '
When you create an account, you'll be prompted to enter your name and physical address. You must enter your legal name and/or the name of your business! This will help you avoid any issues with your account down the road.
Your physical address is your primary residence or the office you're shipping your boxes from (it cannot be a PO Box). You can set your physical address as your 'Ship From Address' during the signup process, which means it will be the origin address we use to calculate your postage costs.
You'll also be prompted to add a payment method to purchase your labels. Pirate Ship accepts the following payment options that you can configure in your Settings:
A debit or credit card
PayPal transfers
Similar to how you enter your name (or your business name), you must only use payment methods that belong to you or your business.
Even in cases when your recipient offers to pay for a label with their credit or debit card, you should still use a payment method in your name to prevent any holds on your Pirate Ship account.
To get accurate quotes for your packages, you need to weigh them and measure their dimensions properly. This is where tools like scales and rulers come into play.
We have some recommendations for shipping scales, but any bathroom or kitchen scale should do the trick. Just make sure its measurements include ounces!
As far as dimensions go, you'll want to use a ruler or measuring tape to measure your packages in inches and centimeters.
You can't ship your items unless you've got something to pack them in! Cardboard boxes and poly mailers are the most common types of outer packaging that you'll need.
In terms of size, we generally suggest your packaging fits as snugly around your items as possible. For instance, if you're sending a small pack of golf balls, you probably won't need a box big enough for a basketball. The smaller your packages are, the cheaper it will be to ship them!
If you want to save money on packaging, you can order free boxes from USPS and free UPS Express boxes. The only thing to note is that when you use USPS and UPS packaging, you'll be required to pay for specific services.
Packing materials aren't required to start shipping, but if you'd like to ensure your contents don't take damage during transit, we recommend investing in protective materials such as bubble wrap, air pillows, crinkle paper, or Styrofoam sheets (you can find any of these materials by going to Amazon or ULINE and searching for them).
Once you purchase your labels, you need a way to print them out! You can use any desktop printer for printing 4x6' labels, as long as it's connected to your computer or mobile device via a USB cable or the internet. If you're using a desktop printer, you can print your labels on regular 8.5x11' paper.
Provide your name & billing address: When creating a Pirate Ship account, you'll be prompted to enter your name and billing address. You must enter your legal name and/or business name when signing up! This will help you avoid any issues with your account down the road.
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Enter recipient information: To create a label for your U.S. recipients, you'll need to enter your recipient information in the corresponding address fields. That section looks like this:
Enter package details: Next, you'll need to enter your package details. Be sure to enter the most accurate dimensions and weights (in both ounces and pounds) '
Get Rates: Click on the Get Rates button and review your recipient address and order details
Buy & print your label: Once your label looks good, click the Buy Label button to generate your label! You can then click on the green Print Label button to print out your label whenever you're ready '.
Customs forms required: The international label creation process is similar to above, but you have to fill out a customs form before clicking on the Get Rates button. Here's a great guide for how to fill those out '
International addresses: Need help formatting an international address into those address fields? Chat in and let us know - we're here to help!
International shipping guide: For all the info you'll need to get started making international labels, check out our International Shipping Guide.
Shipping insurance: Looking for extra protection? Check out this guide on adding insurance to your shipments.
Signature Confirmation: Need your recipient to sign for your package? See this guide showing you how to add Signature Confirmation service '
Return Labels: Want your customers to be able to easily send items back to you? Check out our article on how to activate pay-on-use Return Labels here.
Media Mail: Need to ship Media Mail? We've got you covered here!
We show you the cheapest service: Between the USPS and UPS labels we offer, Pirate Ship automatically chooses the cheapest service for your package, so you don't have to worry about it! If you're not seeing the service you were looking for, it's because we found a better, more cost-effective option for you '
Choosing a service: Want to ship with a specific service? This guide will show you how to choose a particular shipping service when creating a label.
All services available: The USPS and UPS services available on Pirate Ship include USPS Ground Advantage, Priority Mail, Priority Mail Express, UPS Ground, 3 Day Select, 2nd Day Air, Next Day Air, and more! To see all of the services available to you, check out our rates page here: https://www.pirateship.com/rates
Getting packages to USPS: To get packages to USPS, you can:
Getting packages to UPS: For UPS shipments, you can:
Tracking updates: Wondering why your tracking information isn't updating on the USPS or UPS website? Check out this article for more information.
Reading tracking statuses: USPS tracking updates can have various meanings depending on what USPS notes in their updates. Learn more about what your USPS tracking status means.
Send tracking emails: Would you like to automatically provide your recipients with tracking information? Find out more about how our tracking emails work.
Carrier adjustments: Make sure you enter your package information correctly to avoid carrier adjustments from USPS or UPS '